Terrible customer service. I booked two rooms (one for myself and one for my mother) and they would not give us an elevator key that allowed us to go from floor to floor. That was after I asked for a room on the same floor (if they couldn’t get a key that allows us to go back and forth between rooms, they should have given us a room on the same floor then).
Also, the breakfast sucks (especially considering the price). The eggs were cold, few options to choose and cake was dry. There were no plates at the buffet and we had to ask them to replenish (the lady told us it was because they had a large group party the previous day as if that was an excuse). The location is not too bad (close enough to downtown) but you are better off staying at a hotel downtown near all the nice restaurants and what the city has to offer.
訪客用戶
夫妻/情侶出遊
標準2張單人床房
入住於2025年02月
4.7
很棒
評價於:2025年02月26日
Só um pequeno reparo: Não tem tomada para o secador junto a qualquer espelho. De resto tudo bem!
訪客用戶
商務出差
標準房
入住於2025年07月
4.0
評價於:2025年10月10日
Très correct
Antonio Rebelo
商務出差
標準房
入住於2025年08月
4.5
很好
評價於:2025年10月28日
Personnel sympathique et professionnel
Antonio Rebelo
商務出差
標準房
入住於2025年08月
4.5
很好
評價於:2025年10月28日
Hôtel au top ! Personnel attentionné, chambre propre et confortable, très bon petit-déjeuner.
Michael Smith39
家庭出遊 標準大床房,享有池景
入住於2025年05月
2.2
評價於:2025年05月31日
Terrible customer service. I booked two rooms (one for myself and one for my mother) and they would not give us an elevator key that allowed us to go from floor to floor. That was after I asked for a room on the same floor (if they couldn’t get a key that allows us to go back and forth between rooms, they should have given us a room on the same floor then).
Also, the breakfast sucks (especially considering the price). The eggs were cold, few options to choose and cake was dry. There were no plates at the buffet and we had to ask them to replenish (the lady told us it was because they had a large group party the previous day as if that was an excuse). The location is not too bad (close enough to downtown) but you are better off staying at a hotel downtown near all the nice restaurants and what the city has to offer.
訪客用戶
夫妻/情侶出遊 標準2張單人床房
入住於2025年02月
4.7
很棒
評價於:2025年02月26日
Só um pequeno reparo: Não tem tomada para o secador junto a qualquer espelho. De resto tudo bem!
訪客用戶
商務出差 標準房
入住於2025年07月
4.0
評價於:2025年10月10日
Très correct
Antonio Rebelo
商務出差 標準房
入住於2025年08月
4.5
很好
評價於:2025年10月28日
Personnel sympathique et professionnel
Antonio Rebelo
商務出差 標準房
入住於2025年08月
4.5
很好
評價於:2025年10月28日
Hôtel au top ! Personnel attentionné, chambre propre et confortable, très bon petit-déjeuner.
Michael Smith39
家庭出遊
標準大床房,享有池景
入住於2025年05月
訪客用戶
夫妻/情侶出遊
標準2張單人床房
入住於2025年02月
訪客用戶
商務出差
標準房
入住於2025年07月
Antonio Rebelo
商務出差
標準房
入住於2025年08月
Antonio Rebelo
商務出差
標準房
入住於2025年08月
Michael Smith39
家庭出遊 標準大床房,享有池景
入住於2025年05月
訪客用戶
夫妻/情侶出遊 標準2張單人床房
入住於2025年02月
訪客用戶
商務出差 標準房
入住於2025年07月
Antonio Rebelo
商務出差 標準房
入住於2025年08月
Antonio Rebelo
商務出差 標準房
入住於2025年08月